User Experience

How to Improve Your Website Post-Launch

Improve your site and increase engagement with these four tried-and-true site assessments and optimization strategies.

Meet a Hansonite: Joe Holub

Get to know Joe Holub, Director of Experience Delivery at Hanson.

Supporting people with disabilities: Why you should include everyone’s needs in the design of your sites and applications

VP of Experience Innovation Mike Osswald discusses web accessibility and why the needs of everyone should be included in the design of digital experiences.

Designing for ADA Compliance

Designing for ADA compliance to meet web accessibility guidelines.

The User Experience of Apple’s 3D Touch

Evaluating Apple's 3D touch from a user experience perspective with user experience architecture intern Kelsey Lortz.

People Skills for UX 2015: Negotiation Skills — Making a Case for UX

As a User Experience Architect, I was fortunate to attend the recent People Skills for UX webinar locally sponsored in part by Hanson and hosted by Rosenfeld Media and Environments for Humans. The webinar featured specialists on topics related to improving interpersonal relationships, with user experience leaders then tying those topics into the realm of digital design. One thing that became clear through all of these presentations was how crucial people skills are to advocating for UX.

User Experience Architect Hollyce Balentine recaps the People Skills for UX 2015 Conference and discusses negotiation skills for UX.

7 Reasons to Define Your Solution First

When you’re creating a new website or app, it might be tempting to dream big and work out the details later. But it’s always wiser to start by defining your solution first. At Hanson, we call this Requirements Definition and Solution Design.

Leslie Mohn of Hanson Inc. identifies seven reasons to start your project with a requirements definition and solution design phase.

The User Experience of Live Events

A few weeks ago, a colleague wrote about how his work as a user experience architect is filtering down into his personal life and changing the way he relates to people. His story demonstrates that UX is not just for web architects and usability testers.

Paul Molnar, Senior Onsite Technician at Hanson Inc., explains why user experience is the key to successfully managing live events.

On Mobile Forms and Homer Simpson Fingers

There’s an old episode of The Simpsons where Homer, working from home, tries to call the nuclear plant to warn about a meltdown. As he dials, he hears the following recording: “The fingers you have used to dial are too fat. To obtain a special dialing wand, please mash the keypad with your palm now.”

Designing successful mobile forms is about removing as much data entry as possible and optimizing what remains so even Homer Simpson could fill them out.

Intranet Governance: Intranet Best Practices, Part 4

Thanks to all of you who have been following along this four part series on best practices in intranets. Now in this final installment, it’s time to talk about how to manage it all: intranet governance.

Mike Osswald of Hanson Inc. concludes his four-part blog series on intranet best practices with recommendations for intranet governance.

On Collaboration and Recognition: Intranet Best Practices, Part 3

In part one of this blog series, we established how intranets standardize work processes and connect employees to others who can help them do their jobs. In part two, we looked at some of the best search, personalization, communications, training and support features of effective intranets. Yet another prime feature of great intranets is the opportunity for collaboration and recognition.

Mike Osswald, VP for Experience Innovation at Hanson Inc., continues his series on intranet best practices with a look at collaboration and recognition.

4 Reasons to Revise Your Content During a Redesign

Do you have dusty boxes in a closet or basement that you never unpacked last time you moved? You ran out of energy. Or you ran out of space. Maybe (gulp!) it’s been boxed up for decades and you just keep moving it with you. Now imagine that those boxes are the website content you haven’t updated in five years...

Mindy Withrow, Content Strategist at Hanson Inc., offers 4 reasons you should revise your content during a site redesign.

Websites and Trail Races: It’s All About the Navigation

There is nothing to fear except fear itself. And also getting lost in the woods overnight. My husband and I are both runners. Yet I had long hesitated to run a trail race for one reason: my fear of getting hopelessly lost in the woods. Last summer my husband coaxed me into a series of XTERRA trail races. But as the date of our first race approached, I became almost panic stricken that I would never find my way out of the trees.

Without clear and consistent navigational wayfinders, websites and forest trails are beautiful to look at, but they don’t get visitors where they need to be.

How the VIMM Model can Improve Usability of Your Site or Application

There are many definitions of “usability,” but most of them are too general to be useful. The VIMM Model is different. It’s a practical approach to improving usability that can be applied by just about anyone.

The VIMM Model is a practical approach to improving usability. Learn how to use it to improve usability of your website or application.